Searching for problems

Problem finding can be as important as problem solving. This is not a call for the misinformed managers who actively search for problems with employees. Those people need a different type of help.

I’m talking about problem hunting with the intention of understanding situations from different perspectives, and not only the original lens we saw the problem with. Searching for problems can highlight unwritten processes and ways of work as well as illustrate tacit knowledge of how people fix immediate problems. When someone faces a challenge at work, they try to fix it as fast as possible so that work can continue smoothly. This sometimes creates additional issues elsewhere or down the road. Without proper reflection mode, this cycle continues.

If we’re properly hunting for problems in the first place, we’re able to see this a mile ahead and fix it with a big-picture lens, so that people don’t loose time and energy looking for information that are not readily available. E. Paul Torrance called it sensing gaps in information. Others call it problem sensitivity, problem discovery, or problem defining. According to Einstein, “The identification of the problem is more important than the solution, which may merely be a matter of mathematical or experimental skills.”

Happy problem hunting,

Randah Taher

Close up of coloured post-it notes

Cooperation or competition

Would you describe your work environment as a place that focuses on collaboration or competition?

Either of those scenarios on its own can be a barrier to creativeness.

If high cooperation is the case, then a person might have to conform or please others in order to “fit in”. This means they might have to tone down their creative ideas. Ask yourself: are you driving away the talented employees?  

On the other hand, if competitiveness is overemphasized then people might consider “beating somebody else to it” rather than finding good creative solutions. Ask yourself: Does the lone inventor even exist in this universe? Can we ever find unique and un-thought-of idea?  

In the Arabic culture we emphasize the saying: “The best options are on the middle path” (loosely translated ofcourse). And here is no exception. Find your place on the continuum and continue to connect the others to share ideas and compete to benefit the group as a whole.

A sense of movement

The design of the space has much influence on our creativity level and thinking mode. Both exterior and interior design use shape, texture and material to reflect our interpretation of the purpose of the space.

Following last week’s diary post, consider the different activities that occur at work. The design of space can offer a chance for enhanced interactions or create closed areas that boost individuals’ concentration and development of ideas.

And then there’s the sense of movement and progress at work.

An example to share is the The Royal Bath in Alhambra palace.

Completed in 14th century Andalucía, the Hammam with its contrasting forms and horizontal panels inlaid in the lower area of the walls stimulate the relationship between the walls and the user’s physical body through the sense of sight. “The smallest movement, or the slightest lowering and opening of the eyes, activates this dynamic physical-optical relationship between the seer and the seen”.

Alhambra hammam and its moving experience.
Alhambra hammam and its moving experience.

The space, in essence, persuades the body to move on to the next experience, mirroring the activities that would take place inside its walls.

Now look again or feel your immediate surrounding. What can you do to inflict the sense of movement to help you progress throughout the day? Just remember “Our senses do not react when we are comfortable”.

Cheers, Randah

It is physical

We live in the physical world no matter how digital our work is.
They tried so hard but we still have to eat food physically, sit on a physical chair, and scratch our head with our hand when thinking.


Thinking remains physical.
It requires the space that immediately surrounds our head to help us focus, imagine, debate, wonder, and connect the dots.

What if you designed your workspace to help you do just that?

Depending on the type of work you do, amplify your senses in the space. Let the music work for you: slow and classic if u need to focus and draw details, loud and fast if you need to imagine and dream big. Lavender smell to help relax the team, lemon to boost alertness and increase energy.

Document the progress of work physically: with imagines that moves along the process, textures to take you from rough drafts to smooth finals, and prototypes that clarifies the progress you’re making. Let those artefacts create the conversation with others. Let them describe how the idea is developing and progressing, so that when people want to comment and modify, they do so to an object, and not to the owner of the idea.

If your progress is physically aligned with your thought process, this will make it easier to re-visit, schedule, and follow up on concepts and activities instantly. Let the room work for you, and not you for her.

Cheers,
Randah

How are you showing up?

You are the expert on your intentions.

People around you only see your impact.

How can you make sure that what you intended is what is showing up?

This question can be applied to an immediate situation or one that is more long term.

The immediate one is easy. We dress and walk and ask our friends, “Do I look confident to you?”

The long term one is a bit harder. How can you manifest caring during the ups and downs of a project? How can you walk with poise to every meeting you have planned for a this campaign?

Here’s a quick exercise to help you uncover some insights.

Send this request to 5 people who you work with.

Ask them: what are 3 words that you think about when you think about me? 

These are not strength or weaknesses. These are just 3 words to describe you. 

A lot of words will come back.

See if the words coming in are similar to the words you use to describe yourself. See if your brand is out there, and not just in your head. They observe you and your action.

This is your first step bring out more of how you want others to describe you.

Ideas for pranks at work

Who did this?

The office is sometimes a silly place – at least it should be. A group that jokes around occasionally and do unharmful pranks from time to time tends to be one that is positive, results-oriented and successful. You already work 50 to 60 hours a week, mostly in the office or in uncomfortable setting, and sometimes you need a little laughter to break up the day and recharge from all the time spent focusing on the serious stuff. Ideas of placing a mannequin in your seat, wrapping someone’s car with sticky notes, or covering their desk area with real green grass are just a sample of how a few minutes of planning for fun can fill your brain with the happiness hormone.


And if you needed a reason for doing this, consider a 2012 meta-review of studies on humor in the workplace found that it is linked with strong employee performance, effective stress-coping mechanisms and strong group cohesiveness. Those jokes and pranks can serve as signs of a healthy workplace, and provide ways to foster trust and good communication among staff.


Just pay attention that jokes are not signaling someone out or being considered as bullying, under the title “I was joking”. As any comedian will tell you, attempts at humor sometimes can fall flat or even backfire. Get to know your colleagues well before you start joking around, enlist other accomplices, and have fun.

IMAGINESS gift (38)

A 90-year-old letter

Lately I’ve been thinking about retirement.
It’s funny to have these thoughts now considering that I have at least 20 more years, as per the professional standards. Knowing me, I don’t do retirement.


Yet the thought opened up new ways of making decisions today. What type of work will I be doing 20 years from now? What jobs will I leave behind? Where will I live? Am I a step closer to that destination and way of living?
A decade ago, I did a little exercise that had me writing my life in the past tense. I was to be 90 years old, and I was hand-writing a letter to someone interested to know what I had accomplished in my life. I wrote all my dreams in the past tense. I talked about my 3 kids, teaching at the university, traveling more, opening a creativity center, etc. I did lots of things on that paper. Once done, I folded and archived it.


3 years after I wrote that letter I did a major house clean in my new home (new continent) and this paper showed up. I read it and I couldn’t believe it.
85% of the things I said I will do in my lifetime I had either already accomplished or on my way to do so. At the time of writing it, I didn’t have 3 kids nor did I teach at a university level and I wasn’t traveling as much or doing my creativity consultations. Imagine that!

Time to write another 90-year-old letter.
Will you do it with me?

Are you sleeping at work?

Researchers have found that naps can result in improved energy and performance for employees and may be especially important following long periods of continuous work or during non-standard work schedules.

Ofcourse, taking a nap in the middle of a workday was easier during the pandemic while working from home. Going back to the office has its many advantages, but taking care of our mental health is not one of them. Unless the environment is fertile for such efficient daily recovery tool, we need to redesign the going back to work routines.  

If you’re in charge of a team or oversee operations of a company, keep in mind that employees will be hesitant to take breaks if they are not encouraged to do so. It is the top management’s role if they wish to see high productivity levels in their teams to highlight and encourage taking breaks. This can be set up in a corner or an office and communicated in staff meetings and policies. You might need to directly tell your teammate it is time to take a 10 or 15-minute break when the stress is high so that he or she ca return to the task with a higher level of energy. This is not a lunch or coffee break. This is mental rest with no work involved.

Randah

p.s. If you found yourself continuously napping at work, it’s time to find another not-so-boring job for your mind

lion-statue-head-sculpture-thumbnail

The woodcutter without a brain

I want to share with you a story and ask a question.

This story I learned during my years as a storyteller in Montreal in the early 2000s. I gathered a plethora of folktales from 22 Arabic countries for “My Arabic Story”, a nonprofit powerhouse that gathered and told Arabic fables to Canadians worldwide.

The woodcutter without a brain. A story from Morocco (retold by Inea Bushnaq)

Two woodcutters were walking in a thicket when they saw lion footprint on the road. “This is the mark of a lion,” said one. “What shall we do?” “Let us go on our way and do what we have to do,” said his friend. So they continued along the path and each collected a load of firewood. When it was time for them to return, the first man said, “Let us take another way home”. “No, this path is shorter,” said his friend. The first man said, “I’m not walking in the same path as the lion.” And he took a rocky path higher up the mountain.

The second woodcutter returned the way they had come. When he reached the place where they had noticed traces of a lion, he found the lion himself sitting in the middle of the road. “Peace be upon you O lion.” Said the man. “Peace, O son of Adam,” said the lion. “What are you doing here?” asked the man. “I am sick,” replied the lion, “and I need the brain from the head of a man to cure me. God in His mercy has led you to me and is offering me your brain, praise be to Him.”

“Listen, O lion,” said the man, “for what I am about to tell you is the truth. I am a brainless fellow. Had I the least bit of brain I should not have returned this way. The one with the brain is up there beyond the rocks!”

“God grant you happiness.” said the lion and began climbing up the mountain.

—————-

My two questions:

What type of brainless fellows are you surrounded with that might serve you on a plate to the lion?

How would you protect yourself, brain, and ideas from such experience while you continue collecting your wood and making sound decisions?

ImmortalJellyFish

Like a jellyfish

What if you could go back to being your 15-year-old self again?

What lessons, life experiences, and ambitions did you have that you can learn from?

Going back in time is used for nostalgic reasons or reflective actions. Mostly when we miss our old life (or are worried of it coming back to bite us) or when we want to send an emotion or advice that we’ve made it and that we didn’t need to be so hard on ourselves.  It’s rarely used to seek advice from.

But what if you’re looking back for the sole purpose of learning what to do next? What if your older wisdom knows exactly how to face a similar challenge to the one you’re facing now, albite it looks different on the surface?

This is what the immortal jellyfish does when faced with a stressful environment or physical damage. It reverses its life cycle back to an infant stage, settles at the bottom of the sea, and re-grows cells into a new polyp structure. It survives and lives a new life.

What can we do to be more like that jellyfish? Think of all the unique things your younger self knew that you no longer do (intuition power anyone?)

Excited to share with you the Biomimicry workshop. Next cohort starts October 15. Join with friends to grow your ecosystem and learn from nature, rather than about nature.