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Why keep learning?

I was recently asked the question: What is the main cost in maintaining an organizational learning environment and what is the greatest benefit?

I believe “time” might be the greatest cost in maintaining a learning culture. The time we take to understand our systems, our customers, our audience, our employees, and the time to find ways to better serve them and better work together.

The benefits are priceless.

If we don’t have a learning environment then we’re going to fall into the same problems on a regular basis and find ourselves firefighting most of the time. We may even be very successful in business but the tasks that we create become mundane, which affects the motivation of our people.

If we don’t have a learning environment, then people will not bother learning new ways to make things better. If they are constantly trying to finish off tasks and get things done and there’s no “time” to reflect and experiment with new methods, then we’re not learning as an organization and we will easily be outlived by our competitors. “Culture eats strategy for breakfast”, said Peter Drucker, and learning is one main ingredient in this culture.

The status quo does not adjust unless we adjust it.

Sometimes, that’s all what’s needed: the adjusting part.

We easily fall into inertia and don’t feel the need to be provocative. To question the status quo and re-create it when necessary. If we don’t do this often, we risk using outdated assumptions and flawed conclusions. 

Provocation has had a bad reputation for the longest time. A highly versatile, yet misunderstood, expression. We’ve always assumed that it needs to be big, loud or confronting. We never consider it when it translates into small regular changes to move up status.

Former Stanford professor and educator Henry B. Eyring explains, “My experience has taught me this about how people and organizations improve: the best place to look is for small changes we could make in the things we do often. There is power in steadiness and repetition.”

Small changes.

Like the 15 minutes that kickstarts your day or the few breather moments you need before a call to align your thoughts with your actions. Think Small. What else do you do almost every single day that you never thought about before?

Trace your everyday work life and see where you spend the majority of your thinking time. Where?  with who? and doing what? Design a routine that enshrines what is important, making execution almost effortless.

Make “imagination at work” the default position.

It won’t be easy at first. But once you’ve considered it, you’ll wonder why haven’t you don this ages ago?  

You’re welcome 😊

Randah

man smelling a box in the office

What does ‘smell’ remind you of?

Does the smell of coffee tell your brain that your day has just started and it needs to reboot?

Do you instantly imagine you’re in a vacation when the smell of the chlorine reminds you of your childhood days by the swimming pool?  

Do you salivate when the smell of freshly baked bread surrounds you?

The reaction you get from any sort of smell does not come from thinking deliberately about past experiences associated with that smell. The part of the brain that analyzes your nose-sent messages is close to the limbic system. That primitive brain that deals with emotions, moods and memory.

No wonder why smells are richly supplied with emotional significance and they can make us instantly happy, or extremely annoyed.

People have used aromatherapy to treat the unwell. The essential oil perfumes pass over the nerve cells in the nasal passage and a message is sent to the brain.

Although you cannot always be physically comfortable at the office, you can still treat this basic part of your brain with different types of smells tucked into your desk.

Lavender will ease your anxiety before that big meeting and cinnamon may help improve performance and memory tasks.  Rosemary could improve brain function and eases stress while cedarwood could enhance your concentration.

You already have a snack drawer (we know your secret).  

It’s time for a smelling corner. Bring to work different smell elements to brighten your mood and enhance your focus at work. Ask your each member of your team to bring one smell elements and create a smell library to be used as needed.   

(sniff)

~Randah

Design for play

Companies pay for our minds. And we do must of our work sitting on desks. Yet all the inspiration that we’re paid for comes when we go for a break or leave for lunch. For some of us who sleep during work hours, our brilliance comes to live right after that nap.

Our company will pay heavily for a big desk and a washed wall paint, yet little attention is paid for hallway interaction. The old-school water cooler corner that hosts so many conversations with hidden opportunities of intra-departments idea collaboration. It has been assumed it’s a gossip hole and a place where the boss should never see you standing in.

So much lost potential.

The drama intensifies these days with our remote work and online connections. No longer a chance to meet a colleague from another department or notice a client visit on a different floor. Every moment is cemented in useless meetings and we leave nothing to chance. No time to create.

Research in creativity shows the need for us to spend time in a place where no structured agenda is offered yet plenty of props and tools to help play with ideas. A space where we can play, sketch, build, read or write things that don’t seem to go in a single direction at first but eventually builds a concept with the help of other people with unique perspectives. It requires a big faith in our inner, buried, creative process.

Creativity rooms such as this may seem like a luxury in certain organizations but the need for it is ever more present in our high-stress environment. We keep huffing inside the circle like a poorly-fed wheel-running hamster without taking the time to realize that we’re still inside the cage. If only we can see things from a different angle.

Take the time today to create this space. Design a time and place for chance to happen. Create a remote  coffee break room, invite colleagues to an online game before work, have a daily check-in routine with random employees just to say hi. Basic rules of improv applies in any such interaction: No agenda, no job titles involved, have random conversations and listen, and ofcourse, keep practicing the  “yes, and” and other improv rules.

Stay playful,

Randah

 p.s. For those curious about their own thinking preferences and wanting to learn how to facilitate creative online conversations, we are offering a pilot 3-hour Mavericks Masterclass on October 18.

Checkmate!

In my design leadership class few years ago, I handed a bunch of chess and checkers game boards to students and asked them to get into groups and play.

The topic was the difference between leaders and managers. The game boards were used to clarify the concept. Students soon realized that like the manager, the Checkers’ player’s job was to build a winning strategy. Any chip can do the job since they all move in the same direction (forward and diagonal only).

While in Chess, the winning player needed to be familiar with each piece, move it according to its strengths, to achieve the ever-changing strategy thought of at the beginning. In a way, similar to the successful organizational leader who designs the strategy, influences others and helps them use their own skills in reaching a vision, all the while changing course to fit the new circumstances until they arrive to … checkmate! 

What game board inspired you with ideas to conquer?

Generative vs. Selective people

Which situation do you feel more excited to be in:  

When you generate alternatives, gather ideas, imagine solutions and experiment with concepts? 

Or when you chose from options, structure processes, reflect and make decisions?

Your split second of a preference can tell you a lot about why you prefer certain situations from others.

It’s not about the whole project you’re involved in, it’s about the phases of that project that you excel in. 

Generative way of thinking

Some people find thrill in generating options; off the wall ideas, random suggestions, or connecting unrelated things. They are good at finding varied solutions, researching, gathering intel, asking questions and seeing the big picture. The generative side of them lives on the dopamine level in their brain. They are sometimes oblivious of their distracting effect on others. They don’t see they can get too abstract, too impatient, too overloading with information or even too flexible to stick to one idea. Being called creative with lots of ideas has its disadvantages that go unnoticed sometimes. 

Selective way of thinking

On the other side of the spectrum, there are people who excel at converging ideas. Highly skilled at being selective, they can plan an entire process for the project with all exuberant details before breakfast. In fact, they might be living off their testosterone when picking the solution to their challenge, most likely one that they know too well how to get it done. They don’t need many options to evaluate the solution they are executing knowing that at the end of the day, they deliver.

Often they don’t see how their approach makes no room for imaginative ideas to breathe. They don’t see themselves pushing others to follow their way only, even when an alternative is a promising option. Being picky and highly selective has its disadvantages that go unnoticed sometimes. 

Most of us fall into one of those two. On different days, at different times.

There’s no right or wrong. 

It’s just is.

If you know where you fit, what’s your strong points and where do you show weakness (especially weakness that is not visible to you), you’ll be able to express your super powers joined by others who compliment you perfectly. As long as you listen to them and trust their advice, there’s no stopping you. You’re on your road to greatness.  

Cheers,

Randah

P.S. Did you clear your calendar for our free webinar on facilitating innovation in the workplace? Happening this week.